Return Policy

Gaurangi Return & Exchange Policy
 Shop with Confidence
 At Gaurangi, we believe in absolute trust and transparency. Our "no questions asked" return policy ensures a seamless, worry-free shopping experience. Below you'll find our clear and straightforward policy for returns, exchanges, and refunds.
 Jewelry Types Covered
 Demi-Fine
 Anti-Tarnish Jewelry
 Lab-Grown Diamonds oxidized
 Return Window

Returns must be requested within 2 days of order delivery.
 Return Conditions
 Items must be unused, with original packaging and tags intact.
 An unboxing video is required for all claims regarding missing items. Please record your
 package being opened from the sealed state.
 How to Initiate a Return or Exchange
 Visit the Return/Exchange section on our website.
 .
 Enter your Gaurangi Order ID (starting with #GAU) and contact number.
 Select the items you wish to return or exchange.
 Provide all necessary details:
 Select a reason for return/exchange
 Upload at least two images of the item and packaging
 Specify your pickup address, preferred pickup date, and refund method.
 Review your information and confirm your request.

Refund Policy
 Refunds are credited within 7 to 10 working days after pickup and verification, in
 By banking regulations.
 Prepaid Orders: Refund to original payment method.
 Cash on Delivery COD Refund to the UPI or bank account provided by you.

We accept exchanges with a 2-day delivery timeframe. All approved exchanges will be completed within 10 days.

 Non-Returnable Items
 Items purchased using any sale, offer, or discount code.
 Custom-made or personalized jewelry.
 Clearance, Goodbye Sale, or special promotion products (as indicated on the product page).
 Our Promise
 At Gaurangi, we stand by our tagline, “Wearing the Story”. If you have any questions about our return and exchange policy, please reach out to our customer support team—weʼre always here to help you write your next jewelry story with confidence!

 Note: Please ensure all return and exchange criteria are met to process your request
 successfully.